Privacy policy

Solar Warehouse SA values your privacy, and we are advocates of transparency when it comes to privacy-related matters. Please take a few moments to read through our privacy policy below to answer any questions you may have related to our policies on user and customer data privacy

WHAT INFORMATION DO WE COLLECT:

We collect information from when you register on the site, place an order, enter a contest, respond to a survey or communication such as email, or participate in another site feature

When ordering or registering, we may ask you for your name, email address, delivery address, telephone number, credit card information (all processed securely through PayFast) or other information. You may, however, visit our site anonymously

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our website

HOW DO WE USE YOUR INFORMATION:

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalise your site experience
  • To allow us to better service you in responding to your customer service requests
  • To quickly process your transactions
  • To administer a contest, promotion, survey or other site feature

If you have opted-in to receive our email newsletter, we may send you periodic emails. If you no longer like to receive promotional email from us, please opt-out. If you have not opted-in to receive email newsletters, you will NOT receive these emails from Solar Warehouse SA. Visitors who register or participate in other site features such as marketing programmes and "members-only" content will be given a choice whether they would like to be on our email list and receive email communications from us. 

HOW WE PROTECT VISITOR INFORMATION:

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons to keep your information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted by PayFast 

DO WE DISCLOSE THE COLLECTED INFORMATION TO OUTSIDE PARTIES:

Solar Warehouse SA does not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with and advance notice, except as described below. The term "outside parties" does not include www.solarwarehouse.com . We may release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others' rights, property or safety

CHANGES TO OUR POLICY:

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on Wednesday 23 September 2020 

QUESTIONS AND FEEBACK:

We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue

YOUR CONSENT:

By using our site www.solarwarehouse.com , you consent to our privacy policy.